Best Leading ISP in Cambodia
the best leading Internet Service Provider (ISP) in Cambodia
Mega TrueNet is the best leading Internet Service Provider (ISP) in Cambodia, and is licensed to provision Internet Service Providers (ISP), Internet Exchange Provider (IXP) and Internet Data Exchange Center (IDX) granted by Ministry of Post and Telecommunication of Cambodia.
Leveraging on our extensive global connectivity, network infrastructure and collective expertise, Mega TrueNet is well positioned to serve customers with our rich resource and boundless connectivity.
The best solutions come from working together with both colleagues and clients. Effective teamwork demands strong Relationships, Respect and Sharing. By sharing ideas, experience and talents can the Company achieve and sustain profitable growth.
Thriving in delivering the best service, our team believes in Excellency – a never-ending journey where uniqueness and innovation are our guides.
Focus on Customer
We live by and for our customers’ needs, we want to be their top-of-mind and top-of-heart choice.
With our specialists, we committed to its values, operates with expertise, dedication and care by demonstrating competence, impartiality and reliability
20 years of high-tech, experienced management team from global carriers.
High caliber technical support team with rich experience on networks and services in Cambodia, Philipines, Thailand, Vietnam, Singapore, Myanmar and Hong Kong.
High Caliber Technical Support Team
High Caliber Technical Support Team with rich experience on networks and services in Cambodia, Thailand, Vietnam, Singapore and Hong Kong.
Team with dream to
Team with dream to provide complete solution and services in internet access, multimedia communications, and informatics technology (ICT) at the best quality and with excellence in customer services.
Young team with average age 26 years old to empowers the business process to maximized values to business customer, and provide a bright future for users.
Professional Team 20 years of high-tech, experienced management team from global carriers.
- Industry standard Service Level Agreement with commitment on implementation, service availability and repair is available.
- 24/7 Network Operations Centre (NOC) is served on a real-time basis monitoring for quality management and assurance.
- Escalation procedure with the support of higher technical or management level always guaranteed as a fast resolution in problems
- Hotline or Trouble Ticket systems are vacant in 24x7x365 implementation related to matters, troubleshooting and rectification of faults on the end-to-end circuits.
- Troubles can be reported via customer call and by e-mail. Network Operation Centre (NOC) will regularly inform customers by telephone or email about solution progress with a 3 tiers escalation matrix in place.
Currently, Mega Truenet is seeking for Cambodian Potential candidates to fulfill the position as below